Frequently Asked Questions

FIXED RATE PLANS – Lock in a set rate per kWh for the duration of your contract, so your price won’t change with market fluctuations. VARIABLE-RATE PLANS – Rates can change month-to-month based on market prices, giving you more flexibility. GREEN ENERGY PLANS – Source your electricity from 100% renewable energy such as wind or solar. TIME-OF-USE PLANS – Pay lower rates during off-peak hours and slightly higher rates during peak demand times. Whether you're wondering about our pricing plans, installation process, or sustainability initiatives, we have options to fit your needs.

MONTHLY E-BILLING – Receive your bill by email with a secure online payment link. PAPER BILLING – Get a printed bill mailed to your address. ONLINE PAYMENTS – Pay through our website using credit card, debit card, or bank transfer. PRE-AUTHORIZED PAYMENTS – Set up automatic withdrawals from your bank account each month. IN-PERSON PAYMENTS – Pay at our office or at authorized payment locations.

REAL-TIME MONITORING – See your current electricity consumption updated throughout the day. USAGE HISTORY – View daily, weekly, and monthly trends to understand your habits. COST ESTIMATES – Get projections of your upcoming bill based on current usage. ENERGY-SAVING TIPS – Receive personalized suggestions to help lower your consumption and save money.

Yes, we provide customers with options to integrate clean and renewable energy into their homes or businesses. Our solar and green energy services include: SOLAR PANEL Installations: We partner with certified solar installers to design and set up solar systems tailored to your house size, energy needs, and budget. GREEN ENERGY Plans: For customers who may not be able to install solar panels, we also offer green energy plans where part or all of your electricity comes from renewable sources such as wind, solar, or hydro.

Yes. We understand that electrical problems can happen at any time—day or night—and often need immediate attention to ensure safety. Our team provides round-the-clock emergency services for situations such as power outages, sparking wires, tripped breakers, or electrical burning smells. Simply call our emergency line, and a licensed electrician will be dispatched to your location as quickly as possible.

Absolutely. All of our electricians are fully licensed according to provincial/state regulations and carry comprehensive insurance coverage. This ensures that all work meets safety codes and industry standards. Insurance also provides you with peace of mind, knowing you are protected against any unforeseen incidents while we work on your property.

We proudly serve both residential and commercial clients within the south shore and surrounding areas. Our service area includes Longueuil, Boucherville, Varennes, La Prairie and Candiac. If you are unsure whether we cover your location, you can contact our office and we’ll be happy to confirm availability or recommend a trusted partner if you’re outside our range.

Older wiring can pose serious safety hazards and lead to frequent electrical problems. Common signs you may need rewiring include flickering lights, outlets that feel warm to the touch, circuit breakers that trip often, or outdated knob-and-tube wiring. Homes over 40 years old often require an inspection to ensure the electrical system meets current safety standards. Our electricians can perform a thorough assessment and provide a clear recommendation.

Yes, we offer free, no-obligation quotes for most jobs. Once we understand your electrical needs—either through a site visit or detailed discussion—we’ll provide a written estimate outlining the work required, materials needed, and costs involved. This ensures transparency and allows you to make an informed decision before any work begins.